Katrien De Moor

Position: Researcher
Office: B-222
Email: katrien.demoor@item.ntnu.no

Short biography:

Katrien De Moor studied Social Sciences (with specialisation in Communication Studies) at Ghent University. She obtained her PhD from the same university (2012). Her main research activities are centred around users' experiences with technology (Quality of Experience and User Experience) and User-Centered Design (UCD) in several application domains (video streaming, audiovisual conferencing, gaming, eHealth, …). Katrien is passionate about user research in many different types and flavours (quantitative, qualitative, mixed-method approaches) and has previous also worked on topics such as early user involvement in innovation processes, media use and habits, emotion assessment by means of behavioural and physiological measures (e.g, EEG, facial expression recognition), innovation foresight, … After having spent a year as Marie Curie postdoctoral research fellow at the Department of Telematics, Norwegian University of Science and Technology, she is currently continuing her research activities at the same university as postdoctoral researcher. She is also an affiliated member of the Research Group on Media & ICT, part of iMinds and Ghent University, Belgium.


Research topics:

  • Interdisciplinary research on Quality of Experience, with a focus on different application domains (e.g., mobile video, adaptive video streaming, personal cloud storage services, gaming, …)
  • Mixed methods user research
  • User-driven innovation
  • Innovation foresight
  • Affective states and QoE
  • Long-term QoE